7. Shipping and returns

This Section 7 applies to Pete Eats Shop Products that are physical goods. For clarity, this Section 7 applies despite any contrary terms in any invoice or purchase order.

Orders are shipped using carriers selected by Pete Eats. The shipping fees you will be charged, if any, will be provided to you before you confirm your order. If we provide you with an estimated shipping date, the estimated delivery date is not guaranteed, and inventory shortages or events beyond our control could impact the delivery date. Pete Eats is not liable for delivery later than the estimated delivery date, or for any loss, damage, or penalty you may incur from a delay in shipment or delivery. Unless otherwise noted in the product description, each Pete Eats Shop Product will be delivered FCA delivery location (as such location is designated on the applicable order) (Incoterms 2010).

Unless otherwise noted in the product description, Pete Eats Shop Products are all final sale. However, unless we tell you otherwise, you will only be entitled to a refund if we provide you with an item that does not match the product description of the item that you purchased. If that occurs, your exclusive remedy is to return the item in unused condition, in exchange for a refund within (30 days) of purchase. To begin the return process, please contact us. Return shipping instructions will be provided. Pete Eats will cover the cost of return shipping and will refund your purchase price in full.

Note, as Pete Eats is a small business, please allow 5-7 business days for your order to process.